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Practice Name

Pet's Friend Animal Clinic

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Primary Location
158 San Lazaro Ave.
Sunnyvale, CA 94086
Phone: 408-739-2688

Office Hours

Monday7:30 AM6:00 PM
Tuesday7:30 AM6:00 PM
Wednesday7:30 AM6:00 PM
Thursday7:30 AM6:00 PM
Friday7:30 AM6:00 PM
Saturday8:30 AM4:00 PM
Main Content

Cleaning your Dog’s Ears


  • Only use ear treatments that have been recommended by the veterinarian.
  • Use cotton to clean the ears.  Do not use any tissue or other paper to clean the ear or flap as these are irritants to the skin.
  • Never insert cotton swabs/Q-tips into the ear canal.  They can push ear debris deeper into the canal and can rupture the eardrum.  Only use Q-tips on the ear flap, not in the canal.
  • Human ear solutions are not designed for pets, and solutions with alcohol may be irritating. 
  • Do not put medications in the ears unless a veterinarian has examined the ears first.  Some medications should be avoided if the ear drum is ruptured.
  • If your pet’s ears are painful, a muzzle can help calm your pet allowing you to safely handle them at home.

Cleaning The Ear:

Debris in the ear canal is often irritating and can prevent medication from reaching the infection site.

  1. Excessive hair in the ear canal may also collect debris and obstruct the flow of medication. 
  2. Extend the ear flap over the head. Gently instill cleanser into the ear canal.
  3. To loosen debris deep in the ear, massage the external ear canal from the base to the external opening.
  4. Allow the pet to shake out any excess solution and debris.
  5. Continue wiping with cotton balls until the ear is clean and dry.

**Ear cleanings may irritate already inflamed ears, causing minor bleeding.  This is not cause for panic, but it does indicate that the ear needs a break.  If you see blood, stop cleaning the ears for the day and resume on the next scheduled day as directed by your veterinarian.

Applying Ear Medications:

  • If you need to medicate the ears after cleaning, wait 30 minutes after flushing before applying ear medication.  This allows the ear to dry and prevents dilution of the medication.
  • Pull the ear flap over the head, and gently instill medication into the lowest opening of the ear.
  • To help the medication disperse throughout the ear, gently massage the external ear canal.

Exclusive Offer

Special Welcome Offer To New Clients SAVE 15% off Veterinary Exam

Applies to pet exam fee for first-time clients. Call us at (408) 739-2688 to schedule an appointment.

We Support Humane Society and Rescue Group Adoptions
COURTESY (free) Health Exam Tuesday - Friday (by appointment only)

Available to adopted pets from Silicon Valley Humane Society or 501c Rescue Groups within 14 days of adoption. 

Adoption documents required for courtesy exam.

Services We strive to provide complete care for our patients. Learn more about all the services we provide. Make An Appointment


We will do our best to accommodate your busy schedule. Schedule an appointment today!

Online Forms Our patient forms are available online so they can be completed in the convenience of your own home or office.


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Office Hours

Monday7:30 AM6:00 PM
Tuesday7:30 AM6:00 PM
Wednesday7:30 AM6:00 PM
Thursday7:30 AM6:00 PM
Friday7:30 AM6:00 PM
Saturday8:30 AM4:00 PM
Day Open Closed
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7:30 AM 7:30 AM 7:30 AM 7:30 AM 7:30 AM 8:30 AM Closed
6:00 PM 6:00 PM 6:00 PM 6:00 PM 6:00 PM 4:00 PM Closed



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